STERIS is proud that more than 90% of all Life Science Customers would recommend STERIS products and service to a colleague. We've earned this reputation through our 300 field based employees operating around the globe. Our Account Managers, Technical Service Specialists, Application Project Managers and Field Service Representatives are at your service to handle whatever commercial or technical challenges arise. These field organizations are backed-up by a strong headquarters team including R&D, Technical Support, Customer Service and Factory Engineering. It's all designed to provide you with deep functional expertise to resolve your most complex challenges.
On average, STERIS Life Science employees have 13 years on the job.
More than 95% of Customers renew their STERIS Service contracts each and every year.
Major government agencies and pharmaceutical manufacturers regularly come to us to provide technical training and assistance on highly complex, sensitive cleaning and microbial control challenges.
Our 100 year history in this industry has allowed us to amass a powerful understanding of industry challenges; our databases include thousands of process soils and environmental isolates, process requirements, repair histories, and critical spares parts. STERIS leverage this vast data as well as our experience and history to quickly and effectively find solutions.